1. Introduction
Mexi Pel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Mexi Pel, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Contact Information: Full name, email address
- Account Credentials: Password (encrypted)
- Payment Information: Withdrawal method details for processing payments
- Profile Data: Any additional information you provide in your profile
2.2 Work-Related Information
During your use of the platform, we collect:
- Task submissions and uploaded files
- Work history and task completion records
- Earnings and transaction history
- Communications with support or administrators
2.3 Automatically Collected Information
We automatically collect certain information when you use our platform:
- Usage Data: Pages visited, time spent, features used
- Device Information: Browser type, operating system, IP address
- Cookies: Session data and preferences
- Log Data: Server logs including timestamps and error reports
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Platform Operations
- Create and manage your account
- Assign tasks and process submissions
- Calculate and process payments
- Communicate task updates and notifications
- Provide customer support
3.2 Service Improvement
- Analyze usage patterns to improve our platform
- Develop new features and services
- Monitor and enhance platform security
- Troubleshoot technical issues
3.3 Legal and Safety
- Enforce our Terms of Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Protect user safety and platform integrity
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Limited Sharing
We may share your information in the following circumstances:
- Service Providers: Third-party services that help us operate the platform (e.g., hosting, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property
- With Your Consent: When you explicitly authorize sharing
4.3 Client Access
Completed work may be shared with clients who commissioned the tasks. Your personal contact information is not shared with clients unless necessary for the work relationship.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data transmission is encrypted using SSL/TLS
- Password Protection: Passwords are hashed and never stored in plain text
- Access Controls: Limited access to personal data based on role requirements
- Regular Audits: Security practices are regularly reviewed and updated
- Secure Storage: Data is stored on secure servers with backup systems
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Maintain your account and provide services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
After account termination, we may retain certain information for legitimate business purposes and legal compliance. Task submissions and financial records are retained for tax and legal purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 Access and Portability
You can access and download your personal information from your account settings.
7.2 Correction
You can update your profile information at any time through your account dashboard.
7.3 Deletion
You may request deletion of your account by contacting support. Note that some information may be retained as required by law or legitimate business purposes.
7.4 Objection and Restriction
You can object to certain processing of your data or request restrictions on how we use it.
7.5 Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time.
To exercise these rights, contact us at privacy@mexipel.com. We will respond to requests within 30 days.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze platform usage and performance
- Enhance security and detect fraud
You can control cookies through your browser settings. Disabling cookies may limit platform functionality.
9. Third-Party Services
Our platform uses third-party services including:
- Supabase: Database and authentication services
- Payment Processors: For withdrawal processing
- Cloud Storage: For file uploads and submissions
These services have their own privacy policies. We encourage you to review their policies as we are not responsible for their practices.
10. Children's Privacy
Mexi Pel is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or platform notification.
Your continued use of Mexi Pel after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Privacy Email: privacy@mexipel.com
- General Support: support@mexipel.com
- Data Protection Officer: Available upon request
14. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to request deletion of personal information
- Right to non-discrimination for exercising privacy rights
Your Privacy Matters: We are committed to transparency and protecting your personal information. If you have any concerns, please don't hesitate to contact us.